Product Creation Process for an Engineering Service Provider

A cross-functional product creation process is at the heart of successful product development. Exactly this process is what our client, an engineering service provider, intended to set up for a new business unit.

The company

Our client is an international engineering service provider specializing in the development and testing of powertrain systems.

The challenge

The company had established a new business unit. For this business unit, we developed and implemented a cross-functional product creation process for a complete vehicle.

The approach

Together with our client, we developed and implemented a cross-functional product creation process for a complete vehicle within a period of six months.
This included:

  • Process synchronization plan
  • Detailed sub-process flow charts including RASIC charts and templates for:
    - Product requirement management
    - Design, control system
    - Testing and validation, patents
    - Styling
    - Costing
    - Make or buy recommendations
    - Service concept
    - Product documentation
    - Industrial engineering
    - Supplier recommendation
    - Homologation
    - Prototype build
    - Pilot series support
  • Master schedule
  • Gate and milestone checklists
  • Role descriptions
  • Complete scope of work for future service offerings
Bottom line – the benefits
  • The company can now offer and carry out complete vehicle development as a new service.
  • Reduced development time of 36 months, from the beginning of the market study to start of production.
  • The documentation of the product creation process, thanks to its quality and ability to depict the development time, is a significant marketing tool supporting contract acquisition.
  • The business unit is growing at an annual 40-50 percent.